Global Edge Corporate Consultancy required Customer Care Executives in telecom Sector

Global Edge corporate Consultancy have gained the reputation of being a reliable, fair-minded and straightforward executive recruitment solution provider. Combined with methodology and work ethics, which has helped them in getting the jobs done quickly and efficiently, Global Edge reputation has established at the forefront in the field of global executive search

Job Description:
Wanted well skilled Customer Care Executives for a reputed dealer company for Cochin, Kochi and Ernakulam branch.

Location: Cochin / Kochi / Ernakulam

Eligibility: +2 Pass, Diploma, ITI & Degree
(MBA, MCA B-Tech, Msc, MCom are Not Eligible. They will not consider even if you have back papers also)

Salary: 8100 CTC

Shift: Rotational (Will provide the transportation inside 22 Kms for night shifts)

Age: 18 years to 28 years

Accommodation: Global Edge will arrange the accommodation for outstation candidates, but the payment will be from their side.

Skills:

• Average English communication
• Good Malayalam communication
• Basic computer Knowledge
• Good attitude
• Good interpersonal & interaction skill

How to apply:
To get more details you can visit Global Edge Official Web Portal or you can apply directly by Monster Job Portal

Note:
Short listed candidates will have to attend 2 rounds of face to face interview in our Cochin office or Interview Venue. Based on the interview status only they will select the candidates

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Join ICICI Bank as a Phone Banking Officers - Domestic and International Process

ICICI Bank is India's largest private sector bank with total assets of Rs. 5,367.95 billion (US$ 99 billion) at March 31, 2013 and profit after tax Rs. 83.25 billion (US$ 1,533 million) for the year ended March 31, 2013. The Bank has a network of 3,529 branches and 11,063 ATMs in India, and has a presence in 19 countries, including India.

Job Description:
The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).

Key Deliverables:
Handle and resolve customer complaints/ queries over phone.
Provide customers with relevant product and service information.
Cross sell new product and service opportunities to customers over phone.
Provide feedback to the team leaders about product / process.

Key Skills:
Good Communication Skills (English & Hindi Language).
Open to work in rotational shifts.

Age: less than or equal to 28 years.

Qualifications: Graduates in any discipline.

Experience: 0 - 2 years experience in call centers handling domestic and international customers.

Location: Thane, Hyderabad.

How to apply:
To Submit your resume to specific opening please visit ICICI Career website or read Employment notification.

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Idea Cellular need 18 Team Leaders

Idea Cellular is an Aditya Birla Group Company, India's first truly multinational corporation. Idea is a pan-India integrated GSM operator offering 2G and 3G services, and has its own NLD and ILD operations, and ISP license. Idea has been a pioneer in introducing customized product offerings for segmented customers. It is the first mobile operator to introduce innovative value added services in the Indian telephony market, and has remained ahead of the industry in data product offerings.

Job Responsibilities:

• Postpaid Collection , Retention , PIB score , CSAT
• Service Centre Training
• Data Handling , Servicing and Retention of Data products
• Activations , CPV Process incharge at zones
• Collection and Retention thru Biller Agencies
• Training of Super DSA's
• Vendor Management
• Agency Management
• Churn Management
• Relationship Manager for EBU Accounts

Education:

• Graduate in any stream
• Smart and resourceful young Service Professionals with a solid know how of Service Delivery processes in Telecom

Salary:
INR 2,50,000 - 7,50,000 P.A

Industry: 
Telcom / Internet Service Provider

Functional Area: 
ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:
Back Office/Web/Transaction Processing

Role:
Team Leader -(NonTechnical)

Contact Information:
Pallavi Bhardwaj Dewan
Idea Cellular Limited, Delhi

Email Address: pallavi.bhardwaj@idea.adityabirla.com

How to apply:
To apply for this job you need to register at idea career section.

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