ICICI Bank Recruiting Phone Banking Officers

ICICI Bank is India's second-largest bank with total assets of Rs. 4,736.47 billion (US$ 93 billion) at March 31, 2012. ICICI Bank offers a wide range of banking products and financial services at National and Global level.

Job Profile:

• The incumbent would be responsible for handling customer queries and providing information as per defined standards 
• Effective redressal of all customer queries and/or complaints by providing solutions/ escalating issues - Cross Sell new product and service opportunities
• Generating leads and passing them to concerned department
• Providing feedback to the team leaders about product / process and contribute to the improvement

Skill Set:

• Ability to generate ideas which can help him / her and the team to achieve the targets assigned
• Ability to engage with people with service orientation
• Drive and Passion for results - Good in comprehension
• Good spoken English

Qualifications: 
Graduate in any discipline

Experience:
0 - 2 years experience in call centers handling domestic and international customers.

Age: 
Less than or equal to 28 years

Location:
Hyderbad, Thane

How to Apply:
Click Here to visit : icicicareers.com